i-chat

*NEW* i-rail and i-cruise have a new menu on Livechat! 

With i-chat you can now chat with International and Domestic sales teams, Support and the Infinity Cruise and Rail business!

With i-chat you can:

• Chat with International sales teams
• Chat with Australia and NZ sales teams
• Chat with Rail sales and support
• Chat with Cruise sales and support teams
• Make basic amendments, requests & FAQs (i.e. DOB, name changes, bedding requests, special requests, adding flights details, date changes)
• System support for i-build
• Password Resets for i-build, i-compare, i-cruise & i-rail
• Request Docs
• Payments & deposits queries 
• Cancellations & refunds queries (land only)
• Add land arrangements, such as hotels, tours & transfers
• Adding Captains Premium Packages to existing bookings
• Merge ex-AUS PNR & add frequent flyers details
• Chasing confirmations for bookings on request
• *NEW* Request a new Domestic or International quote/booking

Your i-chat window should have opened in the bottom right-hand corner of your screen - please keep this page open while you chat.

Finished chatting?

Browse through our website for more great stuff;

• Learn all about the places we sell with our destination guides
• Find the perfect holiday package for your customer
• View our full brochure range (including our online-only brochures)
• Look for something special on our Promotions Page