i-chat

With i-chat you can now chat with International and Domestic sales teams, Support and the Infinity Cruise and Rail business!

With i-chat you can:

Request a new Domestic or International quote/booking
Chat with International sales teams
Chat with Australia and NZ sales teams
Chat with Rail sales and support
Chat with Cruise sales and support teams
Make basic amendments, requests & FAQs (i.e. DOB, name changes, bedding requests, special requests, adding flights details, date changes)
System support for i-build
Password Resets for i-build, i-compare, i-cruise & i-rail (Please click on "Existing Booking Assistance")
Request Docs
Payments & deposits queries
Cancellations & refunds queries (land only)
Add land arrangements, such as hotels, tours & transfers
Merge ex-AUS PNR & add frequent flyers details
Chasing confirmations for bookings on request

Your i-chat window should have opened in the bottom right-hand corner of your screen - please keep this page open while you chat.

Browse through our website for more great stuff;